The process of introducing new employees can be exciting, yet very dreadful for managers. The idea of meeting new faces with fresh experiences is very nice until the faces become too many to count… and too many to train.
The restaurant industry is struggling with training more than it ever has. Not that it has ever been anyone’s favorite thing, but constant training is quickly becoming an essential part in the every-day life.
For starters, employees are rotating in what seems almost a daily basis, forcing restaurant staff managers to dedicate extra efforts (and money!) into onboarding procedures. On top of that, the need to update and rebrand is extremely high in this excessively competitive environment, driving those who stay behind to either drop sales or, in the saddest of scenarios, shut down.
As change becomes a constant in our lives, we need to learn how to tame it. The truth is practices from the past just won’t work in this fast-paced world. Our only savior is precisely the biggest gift that modernity has brought to humanity: Technology.
Restaurants all over the country are starting to digitalize their procedures. Virtual platforms for menus, reservations, paying methods, deliveries, and even tipping are very common after the pandemic. And now, technology has found its way to transform training and make it faster, more convenient, and more effective for everyone.
Take Mr. Tomato for example, a restaurant staff management platform that on top of digitalizing conversations, schedules, and checklists, offers an AI-powered training software that autogenerates interactive lessons for restaurant employees, saving HR from time-consuming seminars and presentations. With a mobile training platform like Mr. Tomato, waiters, hosts, bartenders, and chefs can basically train themselves through their phones, as the app carefully gathers the information necessary to personalize their learning paths and lead each and every individual employee to become an expert.
Such training platforms are helping restaurants all around to deal with high turnovers more efficiently, reduce onboarding costs, engage with a new generation of employees, and make a step forward in employee retention strategies. It sort of feels like the continuous promise of a rainbow after a hurricane— crisis drives humans to create the most innovative solutions that otherwise wouldn’t have been made. And during these specially hard times for restaurants, what a marvelous thing it is to see that the best solution might be just in the palm of our hands!